Privacy Policy – Clarke & Ellington

Last updated: February 9, 2026

Clarke & Ellington operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Clarke & Ellington is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

• Account information including your username, password, security questions, preferences and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you.

Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing communications by email or text message, and to show you advertisements for products or services based on your activity on the Services.

Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect fraudulent or illegal activity, and protect our services and customers.

Communicating with You
We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Reasons
We may use your personal information to comply with applicable law, respond to legal requests, and enforce our policies and terms.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These may include:

• Shopify, vendors, and service providers that help operate our store (payment processing, shipping, analytics, hosting).

• Business and marketing partners who help us advertise and promote products.

• Third parties when required by law or legal process.

• Affiliates or corporate partners within our business structure.

• In connection with a business transaction such as a merger, acquisition, or bankruptcy.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted to the Services may be shared with Shopify and third parties located in countries other than where you reside to provide the Services.

To learn more about how Shopify uses personal information, please visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to third-party websites or platforms. If you follow those links, you should review their privacy policies and terms.

We are not responsible for the privacy or security of those third-party websites.

Children's Data

The Services are not intended for children, and Clarke & Ellington does not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Parents or guardians may contact us to request deletion of such information.

Security and Retention of Your Information

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide services

• Maintain your account

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information including:

• Right to Access – request a copy of your personal information.

• Right to Delete – request deletion of your personal information.

• Right to Correct – request correction of inaccurate information.

• Right of Portability – request transfer of your personal information.

• Right to Opt-Out of Targeted Advertising.

You may also manage communication preferences and unsubscribe from promotional emails at any time.

Complaints

If you have concerns about how your personal information is handled, please contact us. Depending on your location, you may also have the right to contact your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required, we rely on appropriate legal mechanisms such as Standard Contractual Clauses for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page along with the revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@clarkeandellington.com

For the purpose of applicable data protection laws, Clarke & Ellington acts as the data controller of your personal information.